Tyro Health

- Pet details (name &amp; date of birth)
- Policy details (if applicable)
- Pet parent details (1 or 2 parents)
- Payment details (optional)

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How to add, update and delete pet information.

Adding, updating & deleting pet details

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Tickets submitted through the messenger or by a support agent in your conversation will appear here.

	Step 1: Navigate to the add pets screen Select 'Pets' in the left hand menu. Click the '+ Add Pet' button in the top right corner of the screen.
	Step 2: Pet details Add the pet's first name. Add the pet's last name. Add the pet's date of birth. Select if pet is alive or deceased; if deceased, add the date of death.
	Step 3: Policy details Select 'Yes' or 'No' for if the pet has an insurance policy; if yes, enter the policy number.
	Step 4: Parent details Add the parent's first name. Add the parent's last name. Enter the parent's address. Note: Repeat this step for parent 2 if adding more than one pet parent.
	Step 5: Card details (optional) Click '+ Add Details'. Add the card number. Add the expiry date. Add the CVC. Check the box to confirm consent to save card details for future use. Click 'Add Pet'. Note: Repeat this step for parent 2 if adding card details for more than one pet parent.

Adding, updating & deleting pet details

Before you start

Step-by-step guide

How to add a pet

Step 1: Navigate to the add pets screen

Step 2: Pet details

Step 3: Policy details

Step 4: Parent details

Step 5: Card details (optional)

How to edit pet details

Step 1: Navigate to the pet's details

Step 2: Edit pet details

How to delete pet details

Step 1: Navigate to the pet's details

Step 2: Delete pet details

	Step 1: Navigate to the pet's details Select 'Pets' in the left hand menu. Locate the pet and click on their card to open details.
	Step 2: Edit pet details Click 'Edit' in the top right. Update any required details. Click 'Update'.

	Step 1: Navigate to the pet's details Select 'Pets' in the left hand menu. Locate the pet and click on their card to open details.
	Step 2: Delete pet details Click 'Delete Pet' in top right. Type the pet's name. Click 'I understand, delete pet'. Note: This action cannot be reversed. Once confirmed, the pet is permanently deleted.