Tyro Health

To utilise online payments, we require you to verify the identity of individuals associated with your business.

If you are a Tyro EFTPOS customer, chat with our team using the support bubble to skip the KYC process.

- Passport
- Drivers Licence
- Medicare Card

- At least 2 of the following documents:
  - Passport
  - Drivers Licence
  - Medicare Card

If your business is a <b>trust</b> we require your trust deed to be provided and will need to verify your identity by phone.  If you have any questions, please chat with us via the chat bubble.

Most verifications are completed instantly.  

If your verification can not be completed through our automated process, you will be provided with a code on screen with details for our support team to manually complete your verification; we may need to call you to complete this.

- Most verifications are completed instantly.  
   
- If your verification can not be completed through our automated process, you will be provided with a code on screen with details for our support team to manually complete your verification; we may need to call you to complete this.

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If you have any questions, click on the chat bubble to chat with our team →

How to complete your verification of identity to enable payment features

How to complete your ID Check

Find answers and get help from Intercom Support and Community Experts

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	Step 1: Commence Business Verification Setup processes will prompt you if verification is required to enable a feature.
	Step 2: Verify business details Confirm your ABN is correct and 'Edit' if required.
	Step 3: Provide verification consent Click 'Verify Identity'. Review verification consent and agree to continue.
	Step 4: Confirm personal details Add your middle name if you have one. Add your date of birth.
	Step 5: Upload identity documents Add your drivers licence details (or skip if you don't have one). Add your Medicare card details (or skip if you don't have one). Add your passport details (required if either of the above were skipped) *Note: You must provide 2 of the above*
	Step 6: Submit verification Click 'Submit'

How to complete your ID Check

Before you start

Step-by-step guide

Step 1: Commence Business Verification

Step 2: Verify business details

Step 3: Provide verification consent

Step 4: Confirm personal details

What Happens Next?